Returns & Refunds
Every canvas is made to order — printed and stretched fresh for you, never pulled from a shelf. That shapes how returns work, so here's exactly what to expect.
Changed your mind?
Because each piece is produced specifically for your order, change-of-mind returns are handled as store credit.
- Return within 14 days of delivery
- Item must be unused, in its original condition and packaging
- You cover return shipping
- Original shipping charges are non-refundable
- Store credit is issued once we receive the item back
Arrived damaged, defective, or wrong?
If there's an issue on our end, we make it right — no return required.
- Contact us within 14 days of delivery with your order number and photos of the issue
- We'll send a free replacement at no cost, or issue a full refund if you'd prefer
How to start a return or report an issue
Reach out and we'll walk you through it. For damage or defects, include your order number and a few photos so we can resolve it fast. For returns, we'll provide the correct return address once your request is confirmed.
A few notes
- Returns must be initiated within 14 days of delivery.
- Items returned used, altered, or without original packaging may not qualify for store credit.
- Refunds and replacements for damaged, defective, or incorrect items require photo documentation of the issue.
- Store credit never expires and can be applied to any future order.